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Version April 2018
Hey! Do you use the MoSART app? Then we collect personal information from you. We do this in order for the app to function optimally. In this Privacy Statement we explain exactly what personal information we collect from you and why it is necessary. We also tell you how we protect your data and what your rights are. We recommend that you carefully read this statement.
Who are we?
MoSART is made by SoundAppraisal Ltd, located at Tormentilstraat 47, 9731 DS in Groningen, The Netherlands. SoundAppraisal ensures that our world not only looks good, but also sounds nice. We do this by combining knowledge of auditory cognition, signal processing and machine learning. In this way we contribute to a healthy living environment. Want to know more? Check www.soundappraisal.eu
Which personal data is processed by MoSART?
Before you can use MoSART, you must create an account. When creating an account, we process the following data:
- 1. The e-mail address with which you register your account.
- 2. An encrypted version of your self-chosen password.
- 3. Optional: Your gender (if you entered this when you created your account).
- 4. Optional: Your month of birth (if you entered this when you created your account).
- 5. Optional: Your birth year (if you entered this when you created your account).
- 6. The extent to which you are sensitive to noise. When you create your account, you answer six yes / no questions about sound sensitivity. The answers to these questions are saved.
- 7. The location of the device when you create an account.
- 8. A token (a unique generated ID) for sending push notifications to your phone.
- 9. Your preferred language.
When you take a measurement with MoSART and it has been completed and uploaded (as soon as a checkmark appears in the logbook), we process the following additional data:
- 10. The location of the device at the time you pressed the red button.
- 11. The time at which you pressed the red button.
- 12. The version number of the app.
- 13. The answers to the questions you answered during the measurement.
- 14. The sound recording that the device made when answering the questions (at least 30 seconds, maximum 120 seconds).
For which purposes do we process this data?
When creating an account
1. E-mail address
Your e-mail address is used to recognize you as the owner of an account and is used to prevent abuse. With the e-mail address we know that your measurements belong to your account. We also offer the option to automatically reset your password, in case you have forgotten it. We may also use your e-mail address to approach you if something unexpectedly goes wrong with the app. Finally, we may occasionally send you a newsletter with updates or the results of a project. Of course, you can unsubscribe at the bottom of the message.
We will never share your e-mail address with third parties.
You use your password to log in in combination with your e-mail address. We never store your password directly, but only an encrypted derivative of your password (called a hash).
We will never share your (encrypted) password with third parties.
3, 4, 5, 6: Gender, month of birth and year, sound sensitivity
We collect this data for anonymized scientific research. For more information, see the heading 'Research' which also states under which conditions this information can be shared with third parties.
7. Location when creating an account
When creating an account in MoSART we store your location at that moment.
We do not share the location of your device with third parties when creating an account. However, we can send you a push notification on behalf of a client (for example a festival that takes place in the neighborhood) on the basis of this information, with the question of whether you would like to take a measurement (for example, to study noise annoyance).
To save your location, we ask permission during the installation of the app to use this function of your device. Be aware that if you do not give permission for this, you cannot use the app. We use the location only when you use the app and not secretly in the background.
8. Token for push notification
To be able to send push notifications, we use a token (a unique generated ID) generated on the basis of your telephone ID.
9. Your language preference
We save your language preference so that we know in which language we should address you.
When making a measurement
10, 11. Location of your device and time
The purpose of MoSART is to measure your sound experience at a certain place and time. This requires that we store both your location and the time when you take a measurement. In some situations, the location and time are shared by with clients. See the heading 'Research'.
12. The version number of the app
If we update the app, it may be that the questionnaire or other functions change. By storing the version number with each measurement, we can take this into account.
13. The answers to the questionnaire
Your answers to the questionnaire are stored so that you can keep a log of your measurements and for us to analyze sound experience (see also the heading 'Research'). These answers can be shared anonymously with third parties. We do this only with our clients and not with, for example, marketing agencies. Anonymous means that the answers to the questionnaire are never linked to your personal data, but they are linked to the location and time of that measurement.
14. The sound recording that is made
The sound recording is used anonymously for the analysis of sound perception and follow-up research. In some cases, your sound recordings can be shared with third parties. See the heading 'Research'.
Personal data that you share with others yourself
With MoSART you can in some cases share the result of your measurements with others. This is only the case if you take a measurement in a public project (sometimes we also have non-public projects, for example for healthcare institutions).
We apply a storage term of 12 months. This means that if you take a measurement with MoSART and do not perform any special action, the measurement is automatically anonymized after 12 months. This is a continuous process, which means that every night our database is checked for measurements older than 12 months. Only those measurements are anonymized at that time.
A measurement that is anonymous cannot be traced back to a person by anyone.
Anonymizing means that we remove the link between data that identifies you as a person (such as your e-mail address or your account ID) and the measurement that you have taken (recording and answering the questionnaire). We do, however, retain data that is necessary for scientific research together with the measurement, but in such a way that the information can never be traced back to you as a person (see 'Research').
Be aware that anonymization has consequences for the log function of MoSART. On the device with which you made the measurements, basically nothing happens. You can still see and listen to the measurements on your device after they are anonymized. However, if you change devices, the measurements cannot be retrieved anymore and won't show up in your log. For example, if you get a new phone and you log in with your account, you will no longer see the anonymized measurements in your log. This is a technical limitation as a result of anonymization.
We offer you the possibility to adjust your privacy preferences. You can always choose to immediately anonymize all your measurements. Be aware that this may have consequences for the use of MoSART (see above).
You can also opt for a longer storage period for your measurements. If you choose a longer storage period, you give us permission to keep your measurements for a longer time than our standard storage period of 12 months without anonymizing them. Choose this if, for example, you want to log in to multiple devices or switch devices, but still want to keep your complete logbook.
To view your personal data or adjust your privacy preferences, go to api.soundappraisal.eu/account/data-preferences
Right of inspection
Of course you also have a number of rights, such as the right to see and access the data that we process of you with MoSART. You can see an overview of this data on our website at api.soundappraisal.eu/account/data-preferences. We can also send you an export of all the information we have about you. You can send your request to us by e-mail via email@example.com, or send a letter to:
9731DS Groningen, The Netherlands
Sometimes we need some extra information, but in principle we will send you a digital export of your data within 30 calendar days, in a current archive format, after we have received your request. Do not forget to mention your contact details.
Right to forgetfulness
You also have the right to withdraw the data that we process from you. This means that we have to delete all your data (personal information and measurements) from our storage. Note: you can no longer use the app and we can no longer approach you in any way.
Be aware that this does not apply to already anonymized measurements. We can no longer remove these once they are anonymous, because we can no longer trace which measurements are yours.
You can send your request to delete all your data to us by e-mail via firstname.lastname@example.org, or send a letter to:
9731DS Groningen, The Netherlands
As a result of automatic processes such as creating log files and backups, it can take up to 60 calendar days for all your personal data and processed data to disappear from our storage. After we have received your request, we will send you confirmation of the removal of your data within 60 calendar days. Do not forget to mention your contact details.
MoSART was originally created for scientific research into the perception of ambient noise. By using the app you give permission to use the data processed by us in anonymous form for the following research.
Name of the Research: Machine Appraisal of Sonic Environments
Responsible researchers: Dr. Ronald van Elburg, Arryon Tijsma, MSc.
Explanation: SoundAppraisal aims to automatically assess the human experience of environmental sound based on sound recordings. With such technology we believe that it will be possible to improve the acoustic environment, so that it becomes better suited for the intended use. To develop that technology, we need human-reviewed recordings in combination with data on demographics, including gender, age, and sound sensitivity.
Participant statement: By using the app you agree to the following points
- I have read the explanation about the purpose of the research.
- I know that I can ask questions about the research.
- I voluntarily participate in the research.
- I understand how the data from the research will be saved and what they will be used for.
- I agree to participate in the study.
Permission audio recordings and accompanying experience measurements
- I give permission for my audio recordings and accompanying experience measurements:
- to be used for this research.
- to be stored in a database, and kept available for scientific research.
- to be distributed in an anonymous form for use in education, research, and technology development.
- I give permission for my audio recordings
- to play at conferences and in educational settings, where I expect that audio recordings of which it can be expected that these are privacy sensitive will not be played.
- I agree to be thanked as an anonymous participant in publications, in radio and television broadcasts, in presentations and on the website of the research.
I have read everything and agree, do I get a cookie?
For the use of MoSART we do not need tracking cookies or advertising cookies and no third-party cookies like Facebook or Google. We don't care what kind of pages you visit when and for how long. We do not bother you with advertising either. We do use a so-called session cookie, so that you can stay logged in, that's all.
If you are really hungry for a cookie, send us a nice card and we will send back some goodies.
I still have a question or a complaint.
For questions to us you can send an e-mail to email@example.com, or send a letter to:
9731DS Groningen, The Netherlands
For general questions about privacy or complaints, please contact the Dutch Data Protection Authority. Visit www.autoriteitpersoonsgegevens.nl or call 0900-2001201 on weekdays between 9:00-12:00 and 14:00-17:00.
Finally, we are not responsible for unauthorized access to and distribution of the data as described in this Privacy Statement as a result of, for example, theft of or malware on the end user's device.